Immigration clamping down on half-done applications

| 03/01/2012

immigraiton 33_0.jpg(CNS): The new redesigned immigration forms and checklists for business staffing plans, permit grants and renewals, temporary, seasonal and business visitors-permits as well as the new Term Limit Exemption Permit (TLEP) are all now available on line. Officials in the department said the forms had been redesigned in an effort to streamline the departments growing operations. The new forms and expedited document-processing are expected to speed up the process and officials have warned that from 1 March this year the department will no longer accept incomplete applications.

“These documents were updated after efficiency evaluations were carried out in recent weeks,” said Chief Immigration Officer Linda Evans. “The new checklists should help ensure that customers provide all the supporting paperwork with their applications…“This is critical, for as of 1st March 2012 we will no longer accept incomplete applications as this has demanded a large amount of time in the past.”

Users of the Immigration Department services are encouraged to check online and verify their documentation against the newly-created checklist in order to avoid delays in their applications being processed.  Deputy Chief Immigration Officer for Administration Samantha Bennett has responsibility for customer service and the intake of applications. She said that, to improve service standards, the department requires all of the correct, completed and essential documentation to support each application.

“Application processing times can be much-improved if all paperwork is complete at the time of submission,” said Bennett. “Forms are often submitted with unanswered questions or incomplete signatures and information, leaving the Boards unable to make informed decisions, which may lead to refusals or deferred applications. This is one of the major steps we need to accomplish in order to improve the customer service standards of the Department.”


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Comments (11)

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  1. Anonymous says:

    So what about the usual trick I hear about getting rid of expats? Like cayman secretaries ACTING like they forget to send the forms, and so the expat needs to leave until the matter is resolved. Wont caymans need to find another christian method to fire those they simply don't like based upon bias. 

  2. Anonymous says:

    Some of the "forms"  in cayman islands read like they were written by some idiot living in a silo from the 18th century with multiple interpretations and ways to fill out. I hear its much easier to manipulate a process with ambiguous or outdated forms, especially  when the final interpretation comes to a current administration that barely enforced the used of forms in the past…better make friends with somebody involved in the process so you won't be targeted -such a christian society…

  3. Anonymous says:

    Since the boards still grant and renew permits to businesses which they know to be misleading them, whether forms are complete or not is the least of our problems.

  4. Anonymous says:

    Wow. Will businesses now actually have to prove they have tried to hire a local? No. All more smoke and mirrors. Lie on the application and it will continue to be fine. Just make sure it is complete.

  5. Anonymous says:

    I do hope that Ms. Evans will ensure that her department start taking responsibility for the many documents they misplaced resulting in the delays of work permit applications.  As a cost saving measure the Immigration Department no longer provide work permit applications hence one must obtain them online; as a cost saving measure we the general public can longer pay to get copies of documents already submitted and carelessly misplaced by Immigration Department staff.  I suggest initiating a checklist procedure where as the Customer Service Clerk receiving the application return a copy of the checklist indicating what documentations were submitted with the application at the same time they give the receipt, this is will force the Immigration Dept to be accountable for any documents that turn up missing. 

    An application should not be held up because the applicants did not submit a document that was not listed on the checklist, but was only requested because the person looking at the application feels like flexing their muscles.  Why should a birth certificate be submitted everytime one seeks a renewal; for crying out loud the details will remain the same; my grandmother details on her birth certificate is the same today as it was 83 years ago and she God spare her life it will be the same the next ten years; but some how Cayman Islands Immigration think it changes every year.

    Supervisors need to get up off their backsides and come out front to speak with clients when there is an issue and stop communicating via the Customer Service Clerk. 

    So as of March 1, 2012 we the general public will not be accepting anymore letters from the Immigration Department requesting documents that were already submitted.

  6. Snap Dragon says:

    About time.

    If you can't fill out a form properly, you don't deserve to be here.

  7. Anonymous says:

    One trick worth considering (it's used by several departments in the UK) is to return incomplete  applications but keep the fee and make the applicant pay it again when they re-submit the completed documentation.

    It works wonders because people tend to double or triple-check paperwork if getting it wrong is going to get expensive.

    • Anonymous says:

      thats only effective if the person doing the form has the ability to fill it out right in the first place.  Obviously many of the employers of expays do not have the ability to do the work themselves. The Bushits will not be able to function and Bush will have to refix it.

    • Anonymous says:

      Good idea which in theory should work, but people here dont care when they are spending someone elses money.

    • Anonymous says:

      Would be a great idea if it wasn't absolutely 100% bound to be abused by the department to make up documents that are missing.