(CNS): The Chief Executive of LIME formerly Cable & Wireless has decided to step down after eighteen months and is reportedly heading back to the UK. Richard Dodd led the company through its branding transformation from Cable & Wireless to LIME and the first phase of the company’s emergence into a pan-Caribbean programme, bringing together 13 separate operations into a single entity. The firm said he will be replaced by the current Chief Operating Officer, David Shaw.
“LIME is a great business and I am very pleased with what we have achieved as a team during my time here,” Dodd said. “We have reshaped the business, bringing together 13 individual businesses and creating a business with a new identity and a new purpose. We have improved service levels and taken significant steps in improving the business’ long-term competitiveness. I have enjoyed my time here immensely, and I’m confident the business is on the right path.”
A release from LIME said that Shaw will lead the next phase of the transformation programme, which will focus on creating a customer-centric business and culture, which, Shaw said, was an extremely excitingopportunity. “Having worked with the team over the past six months, I can see the potential we have in this business. Under Richard’s leadership, LIME has made great strides, and we intend to build upon the foundation he has created in the next phase of the One Caribbean programme. We will increase our focus on delivering a great service to customers, and be the no. 1 choice for the Caribbean,” he added.
Shaw has been part of the senior executive teams that transformed UK telecoms operator Energis and then Cable & Wireless Worldwide (the UK-based arm of Cable & Wireless Group) before joining LIME.
Tony Rice, the CEO of CWI (formerly Cable & Wireless International), and the parent company of LIME thanked Dodd for his contribution.
“He has led the business in the critical initial phase of our transformation programme, refocusing it on service and restoring its competitiveness. I am very pleased to have someone of David’s capability and experience to continue the transformation of the LIME business. He is ideally suited to the task of developing this business and its culture, to put our customers at the centre of everything we do,” he added.