HSA prescription refills now available online

(CNS): The Cayman Islands Health Services Authority (HSA) has announced that its patients can now order refills of existing prescriptions online. Refills ordered online are available on valid prescriptions and can be ready for collection within 24 hours. Patients requiring a new prescription, or those whose prescriptions no longer entitle them to refills, must make an appointment to see a doctor. Lizzette Yearwood, the HSA’s Chief Executive Officer, says, “This service allows patients to simply go online to order a repeat prescription, meaning patients can order their medication from the ease and comfort of their own home. This cuts down on the time and energy wasted in physically going to the hospital’s pharmacy to order a refill,” she confirms.

“We are continuously working to improve our service and anticipate that patients will enjoy considerable benefits from these latest efforts. At the HSA we are fully committed to bettering the patient experience," she adds.

Chief Pharmacist, Mr. Colin Medford said, “We have been testing this service with some of our patients and the feedback has been very positive.”

Orders can be placed online at www.hsa.ky, by clicking on the ‘Pharmacy – Refill Request Form’ link and filling out the prescription information form.