Cops ask how they’re doing

| 04/11/2010

(CNS): The RCIPS has announced that it will be conducting a public satisfaction survey which will influence the future of policing in the Cayman Islands. Police said the survey, which will give the public an opportunity to tell the RCIPS how they are doing, is the most comprehensive ever undertaken by the service. Beginning next Friday 12 November, for three weeks residents across all three islands can participate by completing the form on-line at or by completing a shorter paper version and submitting it to their local police station. The process will be independently managed by Deloitte and the survey will cover criminal investigation, uniform operations and specialist support such as the marine and drugs units, the police said.

The survey aims to identify public perceptions in the areas of crime investigation and policing
and develop potential public priorities for the RCIPS. It will be directly linked to the RCIPS vision
detailed in its Corporate Plan of reducing crime and disorder, strengthening the trust and
confidence of the community and working with the community and partners to build a stronger
Cayman Islands.

Deputy Police Commissioner Anthony Ennis said it was a priority for the RCIPS to ensure the communities get the best possible customer service from staff. “The survey will not only
help us establish the needs and expectations of the people we serve, it will also allow us to
identify areas where we are doing well and those where improvements need to be made.
“In addition, the survey results will provide valuable information to help us formalise our policing
plans and establish Key Performance Indicators (KPI’s),” the senior officers said..
“I would encourage everyone who has an interest in keeping our communities safe to take part
in the survey and help us work together to shape the future of policing in the Islands.”

Taron Jackman, Partner, Consulting Services, Deloitte & Touche, explained why the accounting firm was helping the police with the survey which it is doing free of charge.

“In keeping with Deloitte’s shared values that include its commitment to the community we live in, and our understanding of the importance of this initiative to the RCIPS, Deloitte agreed to support the
RCIPS by offering its services at no cost to the Cayman Islands Government to assist with the
development of the public perception assessment.

“Deloitte’s commitment to serving the Cayman Islands community through initiatives such as the
RCIPS Public Satisfaction Assessment indicates our willingness and ability to provide support to
our local community. We are pleased to partner with the RCIPS in this initiative,” he said.

Police said that neighbourhood police officers will be available at the following times, dates and locations to distribute the paper version of the form for those that don’t want to complete the form on line. The results of the survey, will be published at a future date, the RCIPS stated but did not reveal the anticipated date..

Friday 12 November 2010
Foster Food Fair ( Airport Road) 11.00a.m. – 1.00 p.m.
Fosters Food Fair (The Strand) 11.00 a.m. – 1.00 p.m.
Fosters Food Fair ( Countryside) Noon – 2.00 p.m.
Fosters Food Fair (Republics) Noon – 2.00 p.m.
Hurley’s Grand Harbour Noon – 2.00 p.m.
Fosters Food Fair (East End) 4.00 p.m. – 6.00 p.m.
Monday 15 November 2010
Kirks Supermarket 11.00 a.m. – 1.00 p.m.
Tuesday 16 November 2010
Hurley’s 2.00 p.m. – 4.00 p.m.
Wednesday 17 November 2010
Bank of Nova Scotia, George Town 1.00 p.m. – 3.00 p.m.
Thursday 18 November 2010
Fosters ( Republics) 1.00 p.m. – 3.00 p.m.
Friday 19 November 2010
Fosters ( Countryside) 4.00 p.m. – 6.00 p.m.
Saturday 20 November 2010
Fosters ( Airport) 11.00 p.m. – 2.00 p.m.
Monday 22 November 2010
Fosters ( East End) 3.00 p.m. – 6.00 p.m.
Tuesday 23 November 2010
Forms will be available from all district police stations and departments until the end of the
survey period.
Wednesday 24 November 2010
Billie’s Supermarket Cayman Brac Noon – 2.00 p.m.
George Town Post Office 2.00 p.m. – 4.00 p.m.
Kirkconnell’s Market Place Cayman Brac 4.00 p.m. – 6.00 p.m.
Thursday 25 November 2010
Kirkconnell’s Market Place Cayman Brac Noon – 2.00 p.m.
Village Square Little Cayman 3.00 p.m. – 6.00 p.m.
Friday 26 November 2010
George Town Waterfront ( North Church St) 2.00 p.m. – 4.00 p.m.
Sunday 28 November 2010
Village Square Little Cayman 4.00 p.m. – 6.00 p.m.
Monday 29 November 2010
Sir John A Cumber Primary 2.30 p.m. – 4.00 p.m.
Tuesday 30 November 2010
Scranton 4.00 p.m. – 6.00 p.m.
Wednesday 1 December 2010
John Grey High School 2.00 p.m. – 4.00 p.m.
Thursday 2 December 2010
Clifton Hunter High School 2.00 p.m. – 4.00 p.m.
Friday 3 December 2010
Various hotels and condo complexes 7MB 4.00 p.m. – 6.00 p.m.

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  1. Anonymous says:

    well the  for one do not support Domestic issues a friend of mine has called the police due to a disturbance in regards to domestic and they came to her house and removed the offender cleary the victim was bruised and battered and they stated htat they could not do anything about it- Also it was very apparent the offender was disorderly and drunk- what kind of protection is this??? they escorted the offender of the premises and two twos later he was right back at the location- how are we as WOMEN suppose to feel safe if the police can protect us against abusers- (most) depending on the officer you get are on the men side and stating that its we has women that need to calm down- this makes me feel to handle each situation on my own- what sense to call them if they are not PROTECTING!!!

    so to sum it up if you want help with a domestic issue dont call the RCIP they will make you feel stupid.

  2. Anonymous says:

    Before you can fix something you have to admit there is a problem. All I hear is excuses. We need solutions.

  3. Twyla Vargas says:

    Police has has asked the question. "How are we doing"  In my opinion I would say very good, although many may not agree with me, I can only speak about what I am seeing, and of course every one is entitled their own opinion.  I also believe the saying that we must "Look at our own back yard before we critize our neighbour" meaning, I observe the Bodden Town Police, and I can say they have shown much  improvement; now I dont know if some changes have been made or not, but they are doing good, especially in the areas of response to calls and following up on reports.  There are other sensitive areas where they will need to continue to monitor,  but I am sure they are on top of it.   I truly believe that instead of us commenting that the police is not doing a good job in general, we should specify clearly to them the areas, and if there are individual instances/cases, I think it is only fair to the police to identify who, when, where, and  what those instances of bad policing took place, instead of generally bad-mouthing the police.  I am not going to give the police right when they are wrong, and I do realize that, not because they are police, that they are right all the time.  "We are all humans, and it is human to err"  So all I have to say in a nutshell is give the police their due when it is deserved, but for Gods sake stop the continuious baggering of them, if they were not even human they would have gotten fed up with it by now.  I must also say the Commissioner and his senior staff is doing an excellent job to improve the Police Force, after all why should we have cops employed just because they are nice.  Cayman has changed, and now thePolice  Force has to change with it.  We need Educated,  tough, no-nonsence, rugged, fearless, hardcore  Law and order.  Keep well and be blessed. 


  4. flipper says:

    So I went to the RCIPS website…"WE CARE, WE LISTEN, AND WE ACT".  Ummh, actually, you don’t care, you don’t listen, and you don’t act…  Nothing says A BUNCH OF AMATEURS more than the RCIPS.  There is a scrolling link right under "WE CARE, WE LISTEN…" about a wanted man; when you click on MORE INFO first thing you see is an announcement that says that the police have released a photo of… guess what?  No photo.  Can’t even get that right.  So you somehow expect the public to trust you with their lives???  Right, now about that survey…

  5. flipper says:

    Thank you for a hearty laugh – we have now entered the Twilight Zone – or Absurdistan; take your pick… I mean, are you serious???  Do you truly need a public satisfaction survey to tell you how you’re doing?  Ok, here’s your answer – TERRIBLE.  That ought to save you some time, effort and money. 

    Here’s are a few ideas:  

    1.  arrest those who deserve to be arrested, whether poor or rich;

    2.  arrest some politicians – I’m sure if you delve deep enough into some of their affairs, you’ll find plenty of stuff;

    3.  arrest some of those 600+ who have ripped off the poor people (Caymanian and Expat alike) by stealing their pension contributions;

    4.  ensure that your force follows up on complaints filed by caymanians and expats alike and does what it is paid to do;

    5.  make sure that your police officers are on the beat, instead of in their cars, at the station, or in some bar…

    6.  i don’t have the time nor the desire to list all the things that you ought to be doing, but you get the idea…

    Dear Sir, you have some very deep-rooted problems within the service.  Unless you’re willing to shake some things up, you’re not going to get any results – certainly not with satisfaction surveys…  Don’t waste any further time with nonesense. 

  6. Anonymous says:

    They need to do something before asking this question

  7. Anonymous says:


    where our job is so secretive, we don’t even know what we’re doing!

  8. Anonymous says:

     I clicked on the link….where in the world the form is??? Are they playing a joke with us? No need for a survey, hundreds of posts already expresses public opinion- RCIPS deserves crown of most corrupted, uneducated and dumb police in the world.

    • Anonymous says:

      Where I do agree with you about theopinion on the RCIPS 100%, I have to be fair on this one…The newspaper reads "Beginning next Friday 12 November, for three weeks residents across all three islands can participate by completing the form on-line at

      or by completing a shorter paper version and submitting it to their local police station".


    • Anonymous says:

      Duh – the survey starts next week that’s when you’ll find "where in the world the form is" by using the link

      too many people don’t read the atrciles properly before they start writing negative posts


  9. MER says:

    I ask what they’re doing??? Then I can tell them HOW they’re doing!

  10. Andrew Reid says:

    A complete waste of time and resources.

    In 2003 RCIP cleared up 84% of 3,194 reported crimes and the 03/04 budget for community policing/crime prevention was $2,868,287.

    In 2009 RCIP cleared up only 29% of 2,843 reported crimes and the 08/09 budget for community policing/crime prevention had ballooned to $19,827,597.

    We do not need public polling to understand that crime levels are static, resources have been significantly increased and performance has gone into a complete tailspin.

    At this point, law and order is entirely dependent upon the benevolence of the criminal element. And they are becoming less benevolent daily.


  11. Anonymous says:

    Let’s see some Police presence tonight at Sean Paul, and I’ll tell you how you’re doing tomorrow. 

  12. Anonymous says:

    As someone with many years of former law enforcement experience, I will  grade the RCIPS Commissioner and his deputy’s who actually leads the overall police service in it’s Strategic Initatives in preventing and detecting crime, as a "Grade D-".

    For example:

    Why has the Carlos Webster murder investigation not been detected as of now, despite it happening in a public place "Next Level Night Club" and in the presence of several hundred persons, video cameras and numerous security guards on duty ??

    Why are we not seeing Jamaican canoes and Central American vessels that are laden with drugs and firearms, not being intercepted at sea and along our coast line, despite having a sophisticated helicopter, 2 sophisticatd go-fast interceptors, a long range police launch and a Joint Intelligence Unit led by the RCIPS ??

    Why do we have crime scene investigators leaving crucial evidence at the scene of a crime(s) despite being told by the victim(s) that it was there and it being so evident that it should be there ?? (Reflections Robbery Godfrey NixonWay- George Town and Fountain Close- West Bay house shooting earlier this year) This is poor poor police investigative skills if I’ve ever seen any !!

    Why is it that a business place such as Dominoes Pizza on Mary Street, which was attempted to be robbed one night and yet 24 hours later and almost at the same hour of the night, the criminals were successful in completing the robbery without being detected ??

    Why is it that a cyclist who was a victim of a hit and run accident along Eastern Ave who later died in hospital, and with crucial evidence found at the scene of the crime, the incident was not reported to the media until 6 weeks later, seeking the public’s help in solving this crime with this crucial piece of evidence ??

    Why are we now seeing blatant crimes (Robberies) now entering the tourist area’s on the 7 Mile Beach corridor and what ever did happened to all the successful beach patrols that we use to do years ago ?? 

    This is just a few examples of the lack of leadership and incompetence that now exist in the RCIPS and the Commissioner and his deputy’s should be held accountable and be removed from office as far as I’m concerned.

    Thus the reason I give the RCIPS a "Grade D-" for their overall performance.    






  13. mr. spooner says:

    This is a good move, residents of the island will be able to vent for some areas as well as praise for others.  Overall, it will give the police some valuable feedback on what they need to improve on.  Fortune 500 companies are built this way, govt. is leading in the right direction.  Listen to the people and then make the correct changes to see results.

    On another note, there should be more police patrols to more crime infested areas of the island.  I’ve been through goat yard, certain areas of birch tree hill and even mount pleasant in WB where there is drug dealing going on in plain sight.  However, i’ve seen other problem areas in GT like scranton, central, school road (mcfield lane) e.t.c. where you see the same activity.  If i see this type of activity as a normal citizen, how much harder would it be for police to put pressure on some of these crime candidates by always showing a presence in the neighborhood. 

    At first, this may make some residents uncomfortable as they are more accustomed to seeing their ‘own’ usual suspects that live in the area, but over time, it would be a welcome sight to see uniformed officers walking. cycling or driving through the area. It would make for better community relations on a whole.  Now is the time to not be caught up in the negativity, but help the police become stronger and take back the island from this crime ridden minority. Remember they are many good police that are still in the force but we tend to make the few not doing their jobs properly affect us and see the force as not effective overall.

    We pay their salaries, there are working for us, even if they know it or not.  It’s time for us to step back, say enough of this ridiculous crime, band arm in arm with other citizens and the police and we can take back Cayman.  The govt. for too long has been making terrible judgements and decisions in terms of our workforce and not doing enough about crime.  Now is the time to help define how things should be run.  Take the survey, tell police the truth without bashing, attend neighborhood watch meetings, attend police community meetings and I guarantee we will see resuts.

    We don’t want to see Cayman turn in to some of these ‘throw away’ islands in the caribbean where crime is so high that it affects their economy and GDP and tourists are even afraid to visit.  Be on the winning side, be willing to help make a difference.  It’s much easier to stay on the side lines and throw stones than it is to get on the field and start playing for your home team.


  14. HAHA hahahahaha says:



    Someone at RCIPS has a great sense of humor!

  15. Swine says:

    aaahhh…What exactly are they doing anyway????  We could start out with that, once we know what they are doing, we might have an idea of how they are doing????

  16. Anonymous says:

    Mr Baines has to work with what he’s got, and his doing a fine job given this constraint. If you or anyone else took on his impossible job, do you think you could produce better results?  All the negativism towards the police that emerges in these blogs is a good indicator how how hard their job must be It’s generally accepted that a large part of solving crimes comes from the help given by the public, and the "anonymous" letter above gets it absolutely right about "skeletons in the cupboard" and families protecting their reputations. The writer must have been here a long time. If all the energy expended in slamming the police force was put into supporting them, we might get somewhere. And as for blaming the Police for the crime level, why not look to the leadership of this island over the past three decades, where the perception of a culture of  corruption  has been allowed to develop in the community, not an environment calculated to discourage crime.  This has been building up for years, and we are reaping what we sowed.   



    • very concerned says:

      You are so correct. wherever the head go the body will follow.

      Its so sad to know that approximately 2-3% (1,500) of the population can ruin such lovely islands while our paid protectors only react.

      Just think we have appx. 1 protector for under 200 residents, where are their log to show what they do?

      yes go ahead and explain the shift, vacation, sick, training for excuses, guess what,    all succesful buisnesses experience the same.

  17. Say it Aint So! says:

    Overall not bad. Room for improvement. C+

  18. Anonymous says:

    This is a joke right?please tell us its a joke LOL!

    The popos too dam busy plannnin the big policemens ball to solve crime or anything else. Jesus help those poor men tied up last week when all weve got to protect us is these incompitents.

    do they really think that any us think they give good service.?  theyv lost the plot

  19. John Evans says:

    Good move.

    This is a simplified version of what’s been going on in the UK recently. The big difference is that forces here are using the internet in real time and the whole process is being conducted under continuous critical public scrutiny.

    Check out for the latest developments.

    It’s should be a great opportunity for folks to vent their feelings about local policing and I hope the people of the Cayman Islands take full advantage of it.

    After all, if you don’t tell the RCIPS what you think is going wrong (or right for that matter) now it’s no use complaining later.

  20. Anonymous says:

    Spending money to ask questions they already know the answer to.


    Let me guess . . . . . given that crime has increased about 60% i would say the RCIPS is a UK made failure imposed upon us to do what couldnt be done by Order in Council.

  21. Anonymous says:

    This one has to rank with man beaten with cow cod, I can’t stop laughing. Don’t they read the blogs. Oh sorry some of them can’t read.  This one ranks with the mobile police stations and helicopter in waste of time and money. I for one have lost all faith in them. Bring on the clowns.

  22. Anonymous says:

    I feel for the police.

    It is difficult to resolve the crime problem, especially when those who are indirectly connected to the crimes as a result of being friends or family will not speak to the police due to a cultural background where corruption and nepotism is taken forgranted.

    I suspect that many people do not wish to assist the police with these crimes due to the fear of the possible re-emergence of skeletons from within their own closet. I think there must be some merit in this point. 

    Along the lines of: "You testify against me and I’ll tell the police about some of the things you have been up to in the past" (type of thing). This could take the form of blackmail relating to emotional or moral matters, not necessarily a previously unknown criminal offense. Plus, many people will not want to see their family name dirtied by association with a convicted criminal. Hence they see it in their own interests to keep the matter from the police and to try and deal with it "in house".

    How exactly do you deal with this? 




    • MER says:

      Actually people do not go to the police because they already see that the police cannot do their jobs, therefore when the police say that they will protect and keep you safe, chances are you will not be. Alot of times criminals find out from police themselves who spoke against them.

      And, just a question, if I remain anonymous when I call crime stoppers, if my call leads to an arrest, how do I collect my thousand dollars? How can you pay an anonymous person? Just a thought!

    • Anonymous says:

      And you also forget when you give Police information somehow the criminals find out you gave it to the police…can you explain that one?????? so hence I don’t feel sorry for the police, they brought all this upon themselves!!!

  23. big whopper says:

    Tell me you can”t be serious…..wait….they are serious…..

  24. Anonymous says:

    RCIP How you’re doing?

    ANSWER:  You’re Doing Very poorly at this time:

    When you take that stupid dumb police law of Fingerprinting back to the table and make the necessary changes you can start over.

    No. 1   The new police law to fingerprint only guest workers is a SHAM!

    No. 2  What purpose can it serve?


    Anything less is a Joke.

    You cannot get away with targeting guest workers alone  to fingerprint them this is considered as national and racial profiling in some cases! Where did you get such a dumb idea? You will be hit with a slew of law suits for discrimination.Mr Baines should know better.

    If everyone living in the Cayman Islands is not fingerprinted then we do not believe that the RCIP’s commissioner is serious about fighting crime and reducing criiminal activity.   This is a mere sham.

    Too many unsolved mysteries  for decades already exists in our society to try to dupe the people to support you in a law that is flawed across the board.

    While the little guest worker is being jacked up and humiliated with fingerprinting, the home grown terrorists, murderers, and rapists are laughing because they know there’s a card missing from your deck. So stop playing games with our intelligence and get this right. They are not finger printed unless you are smart enough to catch them. When will that happen?

    Caymanians and x-pats are committing crimes so do not target foreign nationals only it IS DESCRMINATION AND NATIONAL PROFILING WHICH IS ILLEGAL AND WILL NOT STAND A CHANCE IN A HORSES a*s in an International Court. so since these people have rights you better treat them with respect and dignity and treat them equally to our own people when it comes down to fingerprinting or you’ll  be in for a lot of trouble and backlash.

    The biggest backlash is that X-pats will refuse to assist RCIP in investigations when trying to solve cases.  I’m a Caymanian and could never agree to this horse manure of a Police Law. It is flawed to the bone, and totally unacceptable and unsuited for a small society such as ours where the slightest incident or offense has more of a  greater impact than in larger societies.

    I conclude:
    thisis a DUMB MOVE.

    FINGERPRINTING EVERYONE WILL HELP CATCH THE MYSTERY MURDERERS STILL AT LARGE!   Or are they granted special right and privilege to anonymity!

    The Sex Offenders have enjoyed anonymity while everybody else lives in fear of them striking from every corner, so why not  the mystery  murderer too, they have gotten away scott free for decades!

    • Caymanian Patriot says:

      Legally immigrants can be finger printed as a part of conditions of entry. However, as a citizen of a FREE country the government has no right to hold that data unless you are suspected of a criminal offense. BIG BROTHER IS WATCHING – No thanks

  25. GunAdvocate says:


    First of all –

    The Police Service is too bloated and fatten by too many Police Officers that have rank and wear the uniform to get paid thousand of dollars at the end of the month to do sqat!

    Second – 

    Too much emphases is on increasing their salaries, increasing their numbers, creating more departments within the service, and wasting tax-payer’s monies of hiring English officers from overseas who do little to solving the crime here on the island, but like spies do lots to cry foul and corruption on government! We recall how some of them were here and bugged even the courts and yet the People of the Cayman Islands were paying for them to be here. I recall the notorious Gibbs who was one of them who was high up in Police ranking, getting two salaries, one from the UK to spy on the Cayman Islands, and the other salary from us. I recall how so many times the Commissioner would complain to the LA for more UK officers to come here, as they need more officers… And yet crime increased! 

    Please don’t ignore that fact that there is little emphases on better equiping the local officers now to do their jobs more effectively. Please ignore the fact that there is little emphasis on educating them to do their jobs. I suggest psychologically testing, training, and arming more of our Police Officers with firearms. But the Commissioner of Police seem to be against that… hence… more officers are reporting to Robberies late because they are not equipped on dealing them. Thank you, CoP

    Third – I suggest the Police Force weed out some of its members, and keep the service small. There are just some officers therein that are not needed, and are but sitting ducks receiving large salaries for sqat! They can also reduce their ranking pyramid where they have more chiefs than indians. They can put more officers on the roads, on the streets, nearby schools, and involve them in community efforts.

    But too much monies if being spent on the Police who are not being properly equipped by their Commissioner!  Crime has increased, and the Commissioner’s philosophy that we arm the Police, the criminals will arm themselves too… WELL… I GOT NEWS FOR YA… THEY ARE ALREADY ARMED AND INVADING HOMES AND BUSINESSES!

    WAKE UP!