Civil servants encouraged to serve without fear

(CNS): The deputy governor told a group of new public sector workers to serve without “fear or favour” at an orientation sessions for the new civil servants. Franz Manderson encouraged the new recruits to uphold a strong work ethic and to deliver high standards of customer service as well as take care to serve without fear or favour. “The customer might not always be right, but the customer always deserves to be treated fairly and with respect,” he said at the first of a new staff orientation initiative, spearheaded by Manderson and developed by the Portfolio of the Civil Service, to give new staff an idea of the organisation they have joined, what will be expected from them and how they can be successful as a civil servant. 

“The objective of the new orientation sessions were to build the confidence of the new employee in the organization, to make the new employee become a productive one by reducing his/her anxiety that impedes ability to learn to do the job and also to create the feeling of belongings and loyalty with in the new employee,” Manderson said.

The day-long session covered a long list of need-to-know subject areas. Topics included public service values and code of conduct, government structure, civil servants’ responsibilities under the Gender Equality, Anti-Corruption and Freedom of Information laws and the Cayman Islands Constitution’s Bill of Rights, Freedom and Responsibilities. New employees were also briefed on performance and career advancements in particular through the Civil Service College.

The new public sector employees also herd from their top boss the governor who urged them to take full advantage of the orientation session as it was an introduction to a great career. “Working in the public sector is a very unique opportunity to serve your country,” Duncan Taylor added.